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Dogs Naturally takes your privacy very seriously. We accept Payments Via PayPal, Bank Transfer & On the Phone.

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FAQs


Question 1. What if the product I want is out of stock?
ANSWER 1. If the product you want is showing as out of stock please email us to let us know and we can get most products back in within a few days and then out to you.

Question 2. How do I let you know what I want on my personalised items?
ANSWER 2. Please add your personalisation requirements in the box provided on the product page, and for any products personalised with images please email these to us after you have completed checkout and please let us know your order number.

Question 3. Do you ship items to other countries?
ANSWER 3. Yes we ship all over the world. Shipping costs will be calculated per order as it is based not only on the country, but the size, weight and value of your order. Please contact us before checkout to ensure we will be able to send your order. Current prices shown are based on Mainland UK.

Question 4. I cannot find a gift with my chosen Dog Breed can you still help?
ANSWER 4. Yes or at least most likely... We have an enormous catalogue so there are always things waiting to be added to the website, as well as other personalised options too. Not everything will be available in every breed but there will always be something we can sort. Please call or email and we will do our best to help.

Question 5. What are your opening hours?
ANSWER 5. We have always appreciated that our customers who work 9-5pm needed to be able to reach us after hours. Being a small independant family run business we have always worked in the eveing to maximise our customer service. We are grateful to be able to split our working hours around our family life and help as many customers as possible.

Our Office Hours as of  November 2023
Monday & Wednesday 9am - 4pm
Tuesday & Thursday 9am - 2.30pm
Friday 9.30am - 2.30pm

Monday - Friday  Evenings 7.45pm - 9.45pm

Saturday - Sunday - Bank Holidays & School Holidays
We will answer as many phone calls and emails as possible when they come in but if we are busy or out of service area they will be checked and answered around family life and other commitments, usually in the evening.

FAQs


Question 1. What if the product I want is out of stock?
ANSWER 1. If the product you want is showing as out of stock please email us to let us know and we can get most products back in within a few days and then out to you.

Question 2. How do I let you know what I want on my personalised items?
ANSWER 2. Please add your personalisation requirements in the box provided on the product page, and for any products personalised with images please email these to us after you have completed checkout and please let us know your order number.

Question 3. Do you ship items to other countries?
ANSWER 3. Yes we ship all over the world. Shipping costs will be calculated per order as it is based not only on the country, but the size, weight and value of your order. Please contact us before checkout to ensure we will be able to send your order. Current prices shown are based on Mainland UK.

Question 4. I cannot find a gift with my chosen Dog Breed can you still help?
ANSWER 4. Yes or at least most likely... We have an enormous catalogue so there are always things waiting to be added to the website, as well as other personalised options too. Not everything will be available in every breed but there will always be something we can sort. Please call or email and we will do our best to help.

Question 5. What are your opening hours?
ANSWER 5. We have always appreciated that our customers who work 9-5pm needed to be able to reach us after hours. Being a small independant family run business we have always worked in the eveing to maximise our customer service. We are grateful to be able to split our working hours around our family life and help as many customers as possible.

Our Office Hours as of  November 2023
Monday & Wednesday 9am - 4pm
Tuesday & Thursday 9am - 2.30pm
Friday 9.30am - 2.30pm

Monday - Friday  Evenings 7.45pm - 9.45pm

Saturday - Sunday - Bank Holidays & School Holidays
We will answer as many phone calls and emails as possible when they come in but if we are busy or out of service area they will be checked and answered around family life and other commitments, usually in the evening.

Search By Breed
Search By Breed
0 products found
Newsletter

What are you interested in?

 
Privacy & Security

Dogs Naturally takes your privacy very seriously. We accept Payments Via PayPal, Bank Transfer & On the Phone.

PayPal Logo

Bark Back